We want you to be completely satisfied with your purchase from our digital shop. If you have any questions or concerns about your purchase, please contact us as soon as possible.
Digital products
All sales of digital products on our website are final. We do not offer returns or refunds for digital products, including but not limited to e-books, software, music, and videos.
Exchanges We do not offer exchanges for any of our digital products.
Cancellation
If you need to cancel your digital product purchase, please contact us as soon as possible. If we have not yet delivered your digital product, we may be able to cancel your purchase and issue a refund.
Refunds
We offer refunds only in the following circumstances:
- If we have made an error with your order and are unable to correct it
- If we are unable to deliver the digital product you purchased due to technical issues
- If you have not downloaded the digital product you purchased and request a refund within 24 hours of the purchase
If your refund request meets any of the above criteria, please contact us as soon as possible. We will review your request and issue a refund within 7 business days.
Please note that refunds will be issued to the original payment method used for your purchase. We cannot issue refunds to a different payment method.
Changes to this policy
We reserve the right to modify or update this Returns and Refunds Policy at any time without prior notice. Any changes to this policy will be posted on our website.
If you have any questions or concerns about this Returns and Refunds Policy, please contact us.